Google Assistant or My Assistant? Towards Personalized Situated Conversational Agents

ACL 2018

Google Assistant or My Assistant? Towards Personalized Situated Conversational Agents

Jun 29, 2018
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Abstract: Interacting with machines in natural language has been a holy grail since the beginning of computers. Given the difficulty of understanding natural language, only in the past couple of decades, we started seeing real user applications for targeted/limited domains. More recently, advances in deep learning based approaches enabled exciting new research frontiers for end-to-end goal-oriented conversational systems. However, personalization (i.e., learning to take actions from users and learning about users beyond memorizing simple attributes) remains a research challenge. In this talk, I’ll review end-to-end situated dialogue systems research, with components for situated language understanding, dialogue state tracking, policy, and language generation. The talk will highlight novel approaches where dialogue is viewed as a collaborative game between a user and an agent in the presence of visual information. The situated conversational agent can be bootstrapped using user simulation (crawl), improved through interactions with crowd-workers (walk), and iteratively refined with real user interactions (run). Authors: Dilek Hakkani-Tür (Google)

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