Grilled Cheese at Scale: A Recipe for Stability Practices
Connie-Lynne Villani, Groupon
Long-term site stability requires a fundamental shift in perspective: planning for the future vs reacting to catastrophe. Whether it's growing a food festival from 1,500 attendees to 11,000, or dramatically increasing the scale of your production operations, it can be hard to foster acceptance of a new approach while soothing fears about cultural change. In this talk, Connie-Lynne will discuss the techniques of consensus-building, team autonomy, and fast failure she learned while running the Grilled Cheese Invitational, and how she transferred those to her work in Site Reliability Engineering.
View the full SREcon14 Program at https://www.usenix.org/conference/srecon14/program